Some RightSignature customers may be experiencing issues with their RightSignature account

Incident Report for RightSignature Status Page

Resolved

This incident has been resolved.
Posted Oct 20, 2025 - 17:31 EDT

Update

ShareFile is now operational, and we are continuing to monitor its performance closely
Posted Oct 20, 2025 - 17:05 EDT

Monitoring

RightSignature is now operational, and we are continuing to monitor its performance closely.
Posted Oct 20, 2025 - 17:03 EDT

Update

We are continuing to work on a fix for this issue.
Posted Oct 20, 2025 - 15:44 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 20, 2025 - 15:44 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 20, 2025 - 15:19 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 20, 2025 - 15:00 EDT

Investigating

We are currently experiencing an outage affecting RightSignature due to multiple service disruptions on our cloud provider's side. Our team is actively monitoring the situation and awaiting further updates from the provider.
Posted Oct 20, 2025 - 14:55 EDT
This incident affected: RightSignature System Status.